Information We Collect
Cash Journey may collect information you provide directly, information generated by your use of the service, and information needed to operate account and financial tracking features.
- Account information, such as your name, email address, password credentials, verification status, language preference, and security settings.
- Financial tracking information you enter, such as income, expenses, transactions, categories, savings goals, notes, uploaded spreadsheet data, and dashboard settings.
- Contact and support messages, including your name, email address, inquiry type, and message content.
- Device and usage information needed to keep the service working, such as browser/app type, session information, and basic activity related to sign-in, verification, account settings, and security features.
Optional Bank Connections
Cash Journey may offer an optional bank connection feature through Plaid or another trusted financial data provider. You are not required to connect a bank account to use manual tracking features.
- When you choose to connect a bank account, you are directed through the provider's secure connection flow.
- Cash Journey does not ask for or store your online banking username or password.
- The provider may share account and transaction information with Cash Journey only after you authorize the connection.
- We use connected financial data to show balances, transactions, spending insights, budgeting tools, and other account features you request.
- You may disconnect bank connection features or stop using them at any time.
How We Use Information
We use information to provide, secure, improve, and support Cash Journey.
- Create, verify, and protect user accounts.
- Show dashboards, transactions, categories, goals, reports, reminders, and other financial tracking features.
- Send verification emails, password reset emails, account security codes, support replies, survey messages, and service-related notifications.
- Respond to contact messages and support requests.
- Improve the product, troubleshoot issues, prevent abuse, and protect users and the service.
Security
Cash Journey uses reasonable safeguards designed to protect personal and financial information. These safeguards include HTTPS/TLS for data in transit, account verification, password requirements, optional two-factor authentication, and restricted access to production systems.
No website, app, or internet transmission is completely secure. You should use a strong password, protect your email account, and contact us immediately if you believe your account may be at risk.
Your Choices
- You can update account settings and dashboard preferences in the application.
- You can choose not to connect a bank account and use manual tracking instead.
- You can request password reset and account security emails from the sign-in flow.
- You can request account deletion from settings. Account deletion removes your account and stored user data from Cash Journey systems, subject to any legal or security retention requirements.
- You can contact us with privacy questions or requests at custombudgetfinancials@gmail.com.
Children
Cash Journey is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information to Cash Journey, contact us so we can review and remove it where appropriate.
Changes to This Policy
We may update this Privacy Policy as Cash Journey changes. When we make updates, we will revise the effective date on this page. Continued use of Cash Journey after updates means the updated policy applies.
Contact Us
For privacy questions, account requests, security concerns, or support, contact Cash Journey at custombudgetfinancials@gmail.com.